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Latest Effective Visitor's Guideline

ANDORRA Customer Service Staff welcoming guests at the lobby
Visiting ANDORRA soon?

To protect the health and safety of our patients and care team, ANDORRA Women & Children Hospital has updated our visitor guidelines. This visitor guidelines will be updated as needed to keep patients, staff and you safe.

In view of the current Covid-19 pandemic situation and complying to guidelines by the Ministry of Health Malaysia and the National Security Council, kindly observe the followings:

  1. No visitor/casual visitation is allowed during the Movement Control Order (MCO).

  2. Only ONE (1) caretaker allowed to accompany any one patient.

  3. For clinic appointments, only one companion or caretaker is allowed, except for paediatric patients or patients requiring assistance, or emergency cases, or in exceptional circumstances.

  4. Children below the age of 12 years must not visit.

  5. All visitors must wash their hands or use sanitisers when entering and leaving clinical areas.

  6. Face mask must be worn at all times.

  7. On your arrival at the hospital, our staff will check that you are well and ask you some questions about your health, record your temperature and details.

  8. All visitors will be asked to provide contact details.

  9. It is essential that you do not visit if you have a persistent cough, loss of taste or smell, flu like symptoms or fever.

  10. Visitors will be screened for symptoms and covid-19 risk at each visit

We at ANDORRA Women & Children Hospital understand that not being able to visit loved ones is difficult. We encourage patients to work with our care team on alternative methods to connect and give and receive support. Kindly contact us for any assistance.

Lady Butler Serving In-Patient Meals (ANDORRA By Chef Zubir) to a Mother with her husband and baby by their side.
Your safety and health is our priority at ANDORRA Women & Children Hospital

Stay safe and healthy!

From The Management of ANDORRA Women & Children Hospital.


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